Do you cater?
Can I come say Hi?
Due to COVID-19 and the fact that our studio is run from home we are not currently taking viewing appointments.
Photos of our inventory can be found in the “Our Pieces” section of this website, which is constantly being updated.
Pick ups of confirmed hires are of course still welcome.
Why do I have to pay a bond?
Ahhh insurance companies… We dutifully pay our premiums every year and like a husband being asked to do the dishes… they inevitably find some way to squirm out of their end of the bargain.
Unfortunately no insurance company in Australia will cover our high tea crockery once it’s been removed from our premises (or our vehicles) and placed in your hands. So in order to maintain our large vintage crockery inventory and remain in business, a bond is charged by way of insurance should something get broken or lost. We will only ever deduct the value of any lost/broken items from the bond. You will find a replacement schedule at the bottom of your quote listing the replacement cost of each and every item we hire out so that there are no nasty surprises.
Will the equipment fit in my car?
Well I’m no mathematician (actually I totally suck at maths) but depending on the size of your car and your order you should be fine.
It is your responsibility to arrange an appropriate vehicle to pick up your crockery hire so don’t be turning up in a tiny Yaris if you’re hiring crockery for 100. Generally the Carnaby Street crockery hire package for up to 80 pax will fit in a regular sedan (with no passengers and an empty boot). Hires are usually packaged up 24 hours prior to pick up and we are more than happy to send a photo of the boxes once they’re ready to be collected to help with planning.
Do you price match?
If you find a cheaper quote on crockery hire, we will match it.
* Sydney metro competitors only
* We MUST receive the original, official crockery hire quote on the businesses headed invoice/quote (copy and paste to email or forwarding of emails will not be accepted, sorry!)
* Items will be matched like for like, or as close to if an exact match is not available
* We will not price match on ceramic crockery hire. We only stock quality bone china high tea pieces and to compare this with ceramic crockery is like comparing Hermès with Kmart (and we love Kmart more than life but you get the drift)